If your IT team is unavailable, downloading the Symantec VIP Access Mobile app from the App Store or Google Play would be an easy and convenient option for you. Quick Tip: Downloading the VIP Access App to your mobile device will not require Administrator credentials. If you do not have administrator credentials, you will need to have your IT team login with administrator credentials to complete the download. Please note: Downloading the Symantec VIP Access token to your computer may require administrator login credentials to your workstation. VIP Access for Mobile – Android devices.Visit and select the “Download” button in the middle of the screen.Initial Download of Symantec VIP Digital Token Remote Deposit Capture customers will no longer use a token when accessing the new remote deposit capture system.Tokens will no longer be required at initial login, only when initiating or approving an ACH or Wire transaction.You may throw your token away or drop it off at a First National Bank and Trust location near you. After September 25, 2020, please dispose of your current hard token / security fob as it will no longer be needed with our upgraded system.You will be directed back to the Okta Account page and your Symantec VIP will be setup.On the VIP Access main screen, you will find the following:.Launch Symantec VIP app on your mobile device.Enter the new security code in the Security Code 2 box in Okta (step 3). After 30 seconds, the code will change.Enter the number in the Security Code 1 box in Okta (step 3). Enter the matching Credential ID box in Okta (step 3). ![]() A small black box will appear at bottom right of screen.A prompt will appear on screen asking for Credential ID, Security Code 1 and Security Code 2.Under Extra Verification click the Set up button next to Symantec VIP.If you change your PC or have it re-imaged, you must reset your MFA in order for Symantec VIP to work on the new or re-imaged system.Symantec VIP is installed on a single PC, Mac or mobile device and only one installation per user is allowed.You will be directed back to the Okta Account page and your Email Authentication will be setup.īefore proceeding, ensure Symantec VIP is installed on your machine.Retrieve the six digit code from the email message and enter it in the Verification code field.An email message will be sent to to profile email address.Under Extra Verification click the Set up button next to Email Authentication.You will be directed back to the Okta Account page and your SMS Authentication will be setup. ![]()
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